FAQs

What is paintless dent repair?

Paintless dent repair is a method of removing dents from your vehicle without using filler or repainting. Instead, technicians use specialized equipment to reach in and carefully massage the dent from the inside out.

What are the benefits of paintless dent repair?

There are several benefits of paintless dent repair:

  1. The paintless dent repair method does not damage the paint or require any body filler or repainting.

  2. It is typically more cost effective than a traditional body shop. There are some cases where we cost more at the time of repair, but factoring in the maintained value of your vehicle still make us the better option.

  3. It is much faster, most repairs can be performed in less than a day. Compare that with the time it takes most bodyshops (a week or more) and PDR is much more convenient.

  4. The quality of the repair compared to traditional methods is simply better. It is ALWAYS best to keep the vehicles factory paint and avoid body filler.

Will paintless dent repair damage my paint?

No. Today’s factory paints are very flexible and can handle being moved back and forth as the metal in the dent is moved back out, but just to be safe we can measure how much paint your vehicle has and take additional steps to ensure the integrity of your vehicles factory finish. If the paint is not already scratched from the damage impact, it will not have any problems with our paintless dent repair procedure. In fact, paintless dent repair is the only way to fix dents without damaging your paint.

Will the dent be completely gone?

In most cases, yes. There are many repairs that come out to 100% factory quality, but in the few cases where we believe a repair won’t we will discuss that with you ahead of time. Most customers are satisfied with a repair that is 90% or better, but we always strive for 100%

Will the dents come back in the future?

No, Paintless dent repair is a permanent repair when done correctly. We often talk about metal having a memory- your vehicle’s panels were designed to be a specific shape and want to be in that shape. When we repair damage on your vehicle the metal maintains that original shape, because that’s what it wants to do and was designed to do.

Can you fix any dent?

No. There are certain situations, although those are decreasing each day, where the paintless dent repair method is not able to fix some dents. The best way is to get a free estimate from a paintless dent repair technician to see if we are able to fix your vehicle.

Do you drill to fix dents?

Not if we can avoid it and never without your permission. Too often, drilling is just a way to make the technicians’ lives easier and not completely necessary for the repair. If there is any way at all for us to access a dent without drilling we will do it, no matter how much extra work it requires from us. If there is absolutely no way for us to fix a dent without drilling, we will advise you of this fact. It will be your choice whether we drill or not. If we do drill, it will be in a hidden or inconspicuous area, and we will rustproof and plug the hole.

Will you fix my scratches?

We do scratch repair as well! And we will gladly fix the scratches in the area of your dent. A general rule of thumb is that any scratch that does not catch your fingernail can be repaired without painting, and that is exactly what we do.

Do you offer a discount for multiple dents?

We do offer a multi-dent discount. If you have several dents on one panel, we can often add in the extra dents for a very low price. We also offer a reasonable whole-car price if you have a lot of dents on your vehicle.

Will you fix dents on my lease return car?

Yes, we can! Dealerships often charge an arm and a leg if they think you have put “excessive” wear and tear on the outside of your car. The amount you spend on paintless dent repair is often a lot less than you would spend in fees. It’s easy to send it back looking pristine, so why not?

Can you fix dents in a vehicle that has a wrap on it?

Yes. In most cases we are able to fix vehicles that have a wrap. The damage is more complicated, but we will test the strength of the wrap gradually as we remove the damage to ensure we do not hurt the wrap on the vehicle.

Can you help me sell my car?

Absolutely. People judge books by their covers and cars by their shiny exteriors all the time. If a car looks pristine, the potential buyers will often be willing to pay more money than if they see dents and dings. Sell your car for as much money as possible – have DentPro Sacramento fix your dents first!

Can you work with my insurance company?

Absolutely. On those repairs that exceed your deductible we will gladly work with all major insurance providers. Most comprehensive claims will not raise your rates either!

Will this go on my vehicles history report?

We do not report to any vehicle history reports, however your insurance company might. If you are making a claim we recommend asking your insurance company directly, and we can help you do that.